Last week for Tech Talk on The Big 550 KTRS, we took our topic very seriously. Our IT expert, Jeff Groby, joined the show to talk about end-user education with technology and he fielded calls from our listeners. Jeff tackled different topics from email mishaps all the way to using aftermarket toners at home. End-user education is important not only in the workplace, but at home too. Are you using the best practices when it comes to end-user security?

Has a cyber criminal ever hooked you with a phishing email? Cyber criminals have experienced success with phishing emails, which was a driving force in the popularity of SMiShing messages. SMiShing is just like a phishing attack, but it's executed over text message. Our IT expert, Jeff Groby, brought the conversation over to the group at The Big 550 KTRS for another week of Tech Talk presented by SumnerOne.

When was the last time your business used a fax machine? If the answer is recently, this is the Tech Talk for you. Last week, cyber criminals used the faxing technologies of the past to creep their way into present-day multifunction printers through something they are now calling faxploits. Our IT expert, Jeff Groby, joined the Guy Phillips Show on The Big 550 KTRS to talk about faxploits for Tech Talk last week.

The great sports city St. Louis was busy last week hosting the 100th Professional Golf Association of America (PGA) Championship at Bellerive Country Club. The tournament was the buzz of the entire country, city, and of our weekly Tech Talk segment on The Big 550 KTRS. Guy Phillips was on location at Bellerive and joined the show via call to chat with our IT expert, Jeff Groby, about the PGA Ransomware attack and the dangers of not using a secured connection online. 

As long as there have been products and services, there have been scams. Email scams, pyramid schemes, phony contests, just about every aspect of life and business has a scam of sorts tied to it. In the world of office supplies, our scam artists are notoriously referred to as toner pirates. Just like the real pirates, these guys are after your gold! 

Machine learning is all around us these days. It's in the technology in our phones, cars, homes, offices, and more. Jeff Groby joined the Guy Phillips Show on The Big 550 KTRS for Tech Talk to shed some light on the in's and out's of machine learning. From Amazon Alexa all the way to advertisements that have been targeted for you, this technology has been woven into our everyday lives in the connected culture we live in.

Apps aren't always just fun and games. Sometimes they can have underlying malevolent intentions working to harm you and or your device. Our IT expert, Jeff Groby, joined the conversation with the crew over at The Big 550 KTRS for Tech Talk and shared what users need to look for to avoid downloading malicious apps.