The goal of most companies is to keep current customers happy and to get new ones by offering great services and support. One of the best ways that you can continue to deliver excellent customer service is to actually be accessible to your customers. This is where Voice over IP (VoIP) comes into play with helping to improve your communication and customer satisfaction.

We joined the Guy Phillips show on KTRS for another week of Tech Talk presented by SumnerOne last Friday. As usual, the conversation was nothing short of entertaining! Last week, our IT expert, Jeff Groby, joined the show to talk about the dangers associated with visiting the dark web.

You might find yourself wondering, "What do printers and cars have in common?" The answer is easy. Simply put, to keep it running smoothly, it requires regular maintenance. Over the course of its lifetime those associated costs can add up. One area that they are different, however, is that with a car there isn't a way to bundle all those associated costs together. This is where Managed Print Services (MPS) comes into play for your printers. So, let's begin to break down those similarities and put managed print services into a scenario that every driver can relate to.

As Guy Phillips mentioned, Memorial Day is a time to remember those who fought for our freedom and paid the ultimate price. SumnerOne is one of the largest veteran-owned businesses in the Greater St. Louis area and we are honored to remember those men and women who have courageously fought for this great country. Last week on Tech Talk for your Memorial Day weekend drive home, we came prepared to talk about Print Security on The Big 550 KTRS.

Unless you were living under a rock last week, you've heard about the Royal Wedding. Before we went on the air for Tech Talk, Guy Phillips and his co-host were using a royal family name generator they found on social media. When our IT expert, Rion Kolosieke, heard about this he took a quick detour from our topic of backup and disaster recovery to talk about the risks with social media games and quizzes.

Let's say you're a business owner considering whether you should purchase or lease your next copier for your office. It's a big decision with a lot of contributing factors, and as a smart business owner, it's good to be informed. There are several questions that you will need to ask when the time comes to decide, and that's where we come in.

Can you believe that we just wrapped up our ninth week of presenting Tech Talk on The Big 550 KTRS? Neither can we! Last week our IT expert, Rion Kolosieke joined Guy Phillips to discuss ransomware and the different ways businesses can try and combat cyber criminals. So, what is this ransomware stuff? We've got the answers!