Sometimes when you have a problem, it's not always easy to see the resolution. Especially when it comes to how things are done in the office with technology. There will always be people who are willing to embrace change and people who prefer how things were done in the past. Neither of these people are wrong. But, the people who prefer how things used to be, may be surprised at how easy technology can make things. This scenario rings true to when it comes time to adopt an electronic content management (ECM) or Document Management solution for your office. Many common problems and inefficiencies can be alleviated by implementing safer, more efficient document workflows.

One of the hottest tech topics this past year and beyond has without a doubt been bitcoin. Naturally, we had to bring the topic to The Big 550 KTRS for our Tech Talk segment. Our IT expert, Jeff Groby, had a ton to say about cryptocurrency and the crew on the Guy Phillips Show were prepared with questions and ready to learn more about how people are making it big with bitcoin.

 It's Monday, and you're getting back into the office from your week-long vacation with the family. The second you sit down at your desk, you see an email from your wife. It appears to be a link sent via a Dropbox account and you assume, amidst your morning haze, that the link contains the pictures from your vacation. You click on the link and then… it happens. Your computer becomes corrupted. You've become the latest victim of a Ransomware attack. Well, what happens next?

Last week for Tech Talk on The Big 550 KTRS, we took our topic very seriously. Our IT expert, Jeff Groby, joined the show to talk about end-user education with technology and he fielded calls from our listeners. Jeff tackled different topics from email mishaps all the way to using aftermarket toners at home. End-user education is important not only in the workplace, but at home too. Are you using the best practices when it comes to end-user security?

While it may not be the most glamorous title to win, it does come with a few really great perks! For the past two months, SumnerOne has been searching the Kansas City area for “the worst” copier. In total, we heard from 28 organizations begging for the chance to not only win a brand new Canon MFP but the chance to celebrate their win by dropping their old hunk of junk from a 110 ft. tall crane at Union Station. In addition, SumnerOne will provide service and supplies for two years at no cost eliminating at least one headache for our lucky winner.

If your business is looking to update its technology, chances are you're going to have a few questions. The questions could be about leasing options, or the capabilities of the technology, and above all, what this upgrade is going to cost you? With that said, we're here to see if we can help answer some of those burning questions.

Has a cyber criminal ever hooked you with a phishing email? Cyber criminals have experienced success with phishing emails, which was a driving force in the popularity of SMiShing messages. SMiShing is just like a phishing attack, but it's executed over text message. Our IT expert, Jeff Groby, brought the conversation over to the group at The Big 550 KTRS for another week of Tech Talk presented by SumnerOne.