Did you know that the average full-time employee has just under three hours of productivity time each day? Just because you're at work doesn't mean work is getting done. Studies show that most people aren't actually working when they are at work. So, what are employees doing and how can employers get that time back?

The great sports city St. Louis was busy last week hosting the 100th Professional Golf Association of America (PGA) Championship at Bellerive Country Club. The tournament was the buzz of the entire country, city, and of our weekly Tech Talk segment on The Big 550 KTRS. Guy Phillips was on location at Bellerive and joined the show via call to chat with our IT expert, Jeff Groby, about the PGA Ransomware attack and the dangers of not using a secured connection online. 

As long as there have been products and services, there have been scams. Email scams, pyramid schemes, phony contests, just about every aspect of life and business has a scam of sorts tied to it. In the world of office supplies, our scam artists are notoriously referred to as toner pirates. Just like the real pirates, these guys are after your gold! 

Machine learning is all around us these days. It's in the technology in our phones, cars, homes, offices, and more. Jeff Groby joined the Guy Phillips Show on The Big 550 KTRS for Tech Talk to shed some light on the in's and out's of machine learning. From Amazon Alexa all the way to advertisements that have been targeted for you, this technology has been woven into our everyday lives in the connected culture we live in.

VoIP a great phone service alternative for businesses to stay connected in an age where technology is changing and expensive. In technical terms, VoIP refers to a system that routes voice calls over an internet connection rather than through a phone line. VoIP is not only cost-effective, it's also a great service to add to the productivity of your business. Think it sounds too good to be true? It's not.

Apps aren't always just fun and games. Sometimes they can have underlying malevolent intentions working to harm you and or your device. Our IT expert, Jeff Groby, joined the conversation with the crew over at The Big 550 KTRS for Tech Talk and shared what users need to look for to avoid downloading malicious apps.

You have decided to move to the cloud. No, not up in the atmosphere, but rather you have decided to go to a hosted IT solution. You're done managing your local hardware and you have already made the leap to cloud-based software, and figured, “I am already using all of their processing apps, why don’t we just leverage the full cloud storage system?" The ease of use, access from anywhere with internet, ability to collaborate, consolidation of tools and resources… the list of benefits goes on and on. Oh yeah, and I don’t have to keep my backups, right?